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My assignment is about causes of conflict in nursing profession. The paper should be between 2500- 2900 words and 15 recent references. see attachment for more details and instruction.
In health care settings, opinions may vary and
miscommunication and understanding may result in
conflict. Critically analyze the underlying causes of
conflict in nursing profession and then discuss the
conflict resolution strategies to address the problem.
Word Count: 2500 [Plus or Minus 10%]
Guidelines:
In this assignment you are expected to demonstrate the higher-level academic skills of
analysis, synthesis and evaluation of the recent literature associated with the topic in
question. Therefore, in your assignment you need to give careful consideration of the
following guidance:
Introduce the assignment outlining the areas that you will address.
Within the body of the assignment you may wish to define key concepts relevant to the
topic such as, conflict resolution, conflict management styles, and dispute.
You should identify and critique the underlying causes behind the conflict in the health
care settings with highlighting the sources of conflict in nursing profession.
You should identify the negative impact of conflict on the health care settings.
Some critical discussion should focus on conflict resolution strategies by making
specific reference to the available literature in your discussion about the 5 conflict
management styles which managers could address the issue.
In your conclusion, carefully draw together the key points of your assignment, making
judgments on the evidence discussed to support the need of conflict resolution strategies.
You must support this assignment
with at least 15 recent relevant
references from appropriate
literature.
Conflict is one of the issues that takes
place in any organization specially
hospitals where continuous human
interactions occur. Nurses play different
roles such as care provider, educator, and
manager. These roles lead to various
types of interactions among nurses and
other health care team members, which
significantly increase the probability for
conflict to arise in hospital settings
among nurses
http://www.hsj.gr/
Conflict is a dynamic process that can be
positive or negative, healthy or
dysfunctional, within work environment.
Conflict is the consequences of
experienced or perceived variations in
common goals, values, ideas, attitudes,
beliefs, feelings, or actions [2]. Conflicts
arise for many reasons
http://www.hsj.gr/medicine/types-and-levels-of-conflicts-experienced-by-nurses-in-the-hospital-settings.php?aid=7838
1)Intrapersonal conflict
2)Interpersonal conflict
3)Intragroup conflict
4)Intergroup conflict
The most common and problematic type of
conflict that was experienced in the workplace involved
interpersonal conflicts. The three prime situations of interpersonal
conflicts frequently identified in the survey included (1) patient and
family, (2) nurse manager, and (3) physician.
Conflict involving nurses and patients/families\ visitors. The second
most frequent interpersonal conflict was between the direct care
nurse and the nurse manager. This type of conflict was associated
with lack of organizational support from the leadership team and
poor communication. The third interpersonal conflict was between
other healthcare providers and the direct care nurse. These conflicts
weren’t handled effectively or were ignored, which resulted in a
toxic work environment.
•Limited time or resources, for example when staffing shortages
lead to heavier workloads or longer shifts.
•Differing goals, work styles or perspectives that can result in unmet
expectations.
•Cultural diversity among colleagues and patients, which can make
it a challenge to communicate or understand another’s point of view.
•High-involvement work settings where collaboration is essential
(for example, the emergency department)
•Disparities in knowledge or power, which are common within the
health care hierarchy.
1
SAAD COLLEGE OF NURSING AND ALLIED HEALTH SCIENCES
ULSTER UNIVERSITY
Academic Year 2017-18 Semester Two
Cohort: 13 (Year 4 Semester 1)
Course Title: BSc (Hons) in Nursing Studies Course Code: 5749
Module Title: Leadership and Management
Module Code: NUS 582 CRN: 38282
Assignment Title
In health care settings, opinions may vary and miscommunication and understanding may result in conflict. Critically analyze the underlying causes of conflict in nursing
profession and then discuss the conflict resolution strategies to address the problem.
Word Count: 2500 [Plus or Minus 10%]
Guidelines:
In this assignment you are expected to demonstrate the higher-level academic skills of analysis, synthesis and evaluation of the recent literature associated with the topic in question. Therefore, in your assignment you need to give careful consideration of the following guidance:
Introduce the assignment outlining the areas that you will address.
Within the body of the assignment you may wish to define key concepts relevant to the topic such as, conflict resolution, conflict management styles, and dispute.
You should identify and critique the underlying causes behind the conflict in the health care settings with highlighting the sources of conflict in nursing profession.
You should identify the negative impact of conflict on the health care settings.
Some critical discussion should focus on conflict resolution strategies by making specific reference to the available literature in your discussion about the 5 conflict management styles which managers could address the issue.
In your conclusion, carefully draw together the key points of your assignment, making judgments on the evidence discussed to support the need of conflict resolution strategies.
2
Assignment Instructions:
Remember – Your Lecturers are here to help you. If you are unsure about what to do or exactly how to present your work then ASK QUESTIONS. Do not leave it to the last few days before the submission date to complete this assignment. If you do this you will find it impossible to complete the assignment.
1. You must complete your assignment using Microsoft Word.
2. You will be required to submit a paper copy to The Examination Unit in the college and soft copy in Turnitin using the following enrollment information: Log in to www.turnitin.com ; log in to your student account, enroll in a class using the following
Class ID: 17599509 Class Password: 12345678
3. The text font you must use is Times New Roman or Ariel, Font size 12 and the text must be 1½ line spaced.
4. You must support this assignment with at least 15 recent relevant references from appropriate literature.
5. References must be presented using the Ulster University School of Nursing referencing guide provided in the library.
6. Take care not to exceed the lower and upper word count limits. The word count exists for a reason and if you are under or over the word count you will not be able to demonstrate that you have properly answer the question correctly and this will impact upon the marks you are awarded.
7. Marks will be awarded for good use of grammar and language, for an absence of spelling errors and for good referencing technique.
Plagiarism is a serious academic offence. Please ensure that you read your notes on Plagiarism. The Ulster University Policy on Plagiarism will be applied.
Submission Date: Group A & B Week 9 Tuesday March 20th before 3pm Place: Examination Office 1st Floor.
Lecturers responsible for Module: Ms. Zainab Alsheikhabdulla
Ext: 801- 3563
http://www.turnitin.com/
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