In healthcare, the terms “balanced scorecard” and a “dashboard” are used to describe performance measurement tools that are broad in scope but summarized in a few key
In healthcare, the terms “balanced scorecard” and a “dashboard” are used to describe performance measurement tools that are broad in scope but summarized in a few key
indicators. In this assignment, you will create a specific dashboard for an operating unit of a healthcare organization. Tasks: Select and describe a specific
healthcare operating unit. Examples are an emergency department, a surgical service, a specific nursing unit, and a physician’s office practice. Select a type of
healthcare service you are familiar with. Locate at least three recent (within the past four years) journal articles from professional and peer-reviewed journals that
discuss dashboard, balanced scorecard, or performance measurement. Write a brief review of the articles, giving complete citations. On the basis of the literature
review and your knowledge of the unit, create four categories of measurement. They must include both clinical and financial categories. Describe the categories and
write a justification for each. For each category, create at least three specific performance measures. For each measure, describe how it is calculated and where the
data can be found. Explain how the performance measures may change if the unit of analysis is the organization as a whole and not the specific operating unit.
Submission Details: Present your analysis as a 5-page report in a Microsoft Word document formatted in APA style. On a separate page, cite all sources using APA
format. Please use sources less than five years old.
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