Watch “Leadbetter on Innovation” Video :
1) What does Leadbeater mean when he says that the way forward is to create “user stickiness” through companies built on community? Do you think this is feasible for most companies? Why or why not?
2) Leadbetter asks, “Can we really survive on the efforts of volunteers?” What is your response? Do you think public policy solutions are necessary to facilitate user-led development? Or possibly, do you think public policy solutions would harm user-led development?