MGT Intro To Operations Management: Case Study

Q. Create a business process for “Dell, Inc.” and explain how processes are designed and

managed, using by all given below points:

1. WHAT IS A PROCESS?

What is a process in general?
2. PROCESSES: How did dell produce its products?

Is it in response to the customer order if yes then is it
Customer made to order
Standard make to stock
Is dell forecasting the demand
3. PRODUCTION PROCESSES:

Identify and Explain the four principal types of process used to produce goods and services at Dell
4. PROCESS DESIGN:

Discuss how processes are created within organizations.
Discuss how Dell creates its processes at a high level and then discuss process design activities in more detail.
5. PROCESS ANALYSIS AND IMPROVEMENT:

DELL,inc. improves its business processes continuously. Discuss why this should be so.

 

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