Which of the quality gurus advocated that organizations should drive out fear from the employees?

Question 1
The Baldrige Award criteria emphasize all of the following
EXCEPT:

Question 2
Inventory decisions and control systems involve:

Question 3
Costs of inspectors, testing, testing equipment, and labs
are examples of:

Question 4
The essence of operations management can be described by:

Question 5
The four elements that form the heart of operations strategy
include:

Question 6
The four common objectives of operations are:

Quality, cost, delivery, and flexibility
Question 7
Another term used for operations objectives is:

Question 8
A decision has been made that suppliers will be chosen based
on quality rather than cost. This is an example of which of the following?

Question 9
Which operations objective does the author suggest as the
basis for improvement in the other operations objectives?

Question 10
According to Michael Porter, the generic types of business
strategies include:

Question 11
A global corporation has which of the following
characteristics?

Question 12
Mean time between product failures:

Question 13
A product’s conformance to specifications:

Question 14
The four decision areas in operations management are:

Question 15
The quality cycle:

Question 16
Which of the following is NOT part of the quality trilogy
that Juran advocates?

Question 17
________ is a combination of reliability and
maintainability.

Question 18
Which of the quality gurus advocated that organizations
should drive out fear from the employees?

Question 1The Baldrige Award criteria emphasize all of the following
EXCEPT: Question 2Inventory decisions and control systems involve: Question 3Costs of inspectors, testing, testing equipment, and labs
are examples of:Question 4The essence of operations management can be described by:Question 5The four elements that form the heart of operations strategy
include: Question 6The four common objectives of operations are:Quality, cost, delivery, and flexibilityQuestion 7Another term used for operations objectives is: Question 8A decision has been made that suppliers will be chosen based
on quality rather than cost. This is an example of which of the following? Question 9Which operations objective does the author suggest as the
basis for improvement in the other operations objectives? Question 10According to Michael Porter, the generic types of business
strategies include: Question 11A global corporation has which of the following
characteristics?Question 12Mean time between product failures: Question 13A product’s conformance to specifications:Question 14The four decision areas in operations management are: Question 15The quality cycle:Question 16Which of the following is NOT part of the quality trilogy
that Juran advocates? Question 17________ is a combination of reliability and
maintainability. Question 18Which of the quality gurus advocated that organizations
should drive out fear from the employees?

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